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November 30, 2024

Contra Costa Crisis Center

Contra Costa Crisis Center
Categories

Non-Profit Organization

About Us

Founded in 1963, the Contra Costa Crisis Center is a nonprofit organization dedicated to providing free 24/7 services to those in need. The Contra Costa Crisis Center is a nonprofit organization, committed to provide free 24/7 services to everyone in need.
24-Hour Crisis Lines: We manage Contra Costa County’s crisis, suicide, and grief lines, including calls to the National Suicide Prevention Lifeline (988, 800-273-TALK, 800-SUICIDE) and local crisis texts. We also handle after-hours calls for Child and Adult Protective Services. Our highly trained volunteers and staff offer counseling, emotional support, and resource information to those in distress.
Grief Counseling: We offer group counseling for adults mourning the loss of a loved one. Our team also provides mobile grief counseling at schools and businesses after a sudden death, including suicide. Our support groups, led by trained volunteers—many of whom are former clients—focus on various types of loss, including suicide loss and parental grief. Counseling is free and confidential.
2-1-1 Information and Referral: As the CPUC-authorized provider for Contra Costa County, our trained staff answers 2-1-1 calls and texts 24/7, providing information about local health and social services. We also serve as the access point for the county's Homeless Coordinated Entry system and First 5’s Help Me Grow program.
Other Services: We offer trainings and presentations on our services, suicide prevention, and using our 211 Resource Database and CC Services Network for organizations, schools, and businesses.

Images

Our Services
Contra Costa Services Network
Help Me Grow Program
Call Center
Open House 2024, Executive Director Elaine Cortez Schroth
Open House 2024
Open House 2024
We provide outreach at Resource Fairs
Call Center Staff and Volunteers

Jobs

Call Center Manager
Category: Non-Profit and Social Services
The Crisis/211 Lines Call Center Manager’s primary responsibility is ensuring optimal staff coverage for smooth workflow in the call center while overseeing the day-to-day functioning of the programs. This includes scheduling (or overseeing) staff for shift coverage, training and mentoring staff while conducting both database compliance review (caller data) and supporting quality assurance. They ...read more
Contact: Lesley Garcia
Phone:(925) 939-1916
Community Disaster Resource Manager
Category: Non-Profit and Social Services
The Community Disaster Resource Manager is a full-time, benefited, non-exempt staff position. This role is crucial for overseeing the agency's disaster preparedness initiatives, particularly in collaboration with the Access and Functional Needs (AFN) community during Public Safety Power Shut-off (PSPS) or All Hazard events and service providers throughout Contra Costa County. Additionally, this ...read more
Contact: Lesley Garcia
Phone:(925) 939-1916

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